Riedel Communications, founded in 1987, designs, manufactures and distributes innovative real-time networks for video, audio and communications. Its products are used for broadcast, pro-audio, event, sports, theatres and security applications worldwide. The company is known for pioneering digital audio matrix systems, as well as SDI and IP-based media networks. Riedel is headquartered in Wuppertal, Germany and employs over 800 people in 25 locations throughout Europe, Australia, Asia and the Americas.

Professional Audio & Television became an official Riedel reseller in Australia and New Zealand in 2022, , to be able to offer sophisticated, cutting edge intercom solutions to our customers.

Riedel Intercom Solutions include:


Artist is a decentralized, scalable digital intercom network that provides reliable communications and audio signal distribution for any audio or intercom application.

An Artist system can be anything from a single Artist frame to a vast, fiber-based and remotely connected network of nodes. Each modular node contains client cards that accept and distribute different types of signals including SMPTE 2110-30/31 (AES67), VoIP, DANTE, AVB, MADI, AES3 and analogue audio. At the present time, Artist is the only intercom platform that talks all audio standards – and its modular architecture allows for the easy accommodation of future standards.

Artist easily scales to fit any application from small theatres to OB vans to multi- national broadcast centers and global events. The non-blocking Artist system can be expanded from 8×8 to 1024×1024 ports and, via inter-node trunking, can connect several thousand subscribers within a single ecosystem. Scaling an Artist system is as easy as adding new client cards to an existing node or adding additional nodes (Artist-32, Artist-64, Artist-128, Artist-1024). This flexibility and modularity make Artist solutions futureproof and enable the system to scale to the demands of any project.

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Riedel’s next-generation SmartPanels open new perspectives into multifunctional user interfaces.

Building upon the technology that powers Riedel’s SmartPanel app-driven user interfaces, the new 1200 Series SmartPanels represent a quantum leap forward in workflow flexibility, power, and connectivity. Featuring multiple full-color multi-touchscreen displays, innovative hybrid lever keys, the ability to leverage apps for multifunctionality, and the ability to easily adapt to the various workflows in use today, these new panels are poised to allow you to work the way you always have while opening up entirely new workflow possibilities.

Completely new from the ground up, the 1200 Series SmartPanels are Riedel’s smartest panels yet! The SmartPanel concept decouples the panel’s capabilities from its hardware and turns it into a generic device on which customers can install different apps to enable different capabilities. With a Riedel SmartPanel, you not only get what the panel is capable of today – but also what it will be capable of in the future.

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The 1100 series is Riedel’s high-tier control key panels for Riedel digital matrix intercoms.

Following Riedel’s intuitive concept of integrated displays in the panel keys, the 1100 series features high-res color OLEDs. With 65,000 colors and a resolution of 140 dpi these new displays provide excellent readability and are able to show highly detailed characters and icons of up to 24×24 pixels. The panel provides individual rotary encoders for adjusting the listen level of each talk key. An option slot for additional modules prepares the control panel for future technology developments.

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As an all-new wireless intercom system capable of supporting up to 250 beltpacks and 100 antennas in a single deployment, Bolero is a true game-changer. Bolero redefines the wireless intercom category with features such as its ADR (Advanced DECT Receiver) with multi-diversity and anti-reflection technology for greater RF robustness, “Touch&Go” NFC beltpack registration, and versatile operation as a wireless beltpack, a wireless keypanel, or — in an industry first — a walkie-talkie.

With the addition of the newest Bolero Standalone 2110 (AES67) mode, there are now three network modes available for Bolero systems – each of them dedicated to specific applications.

  • Bolero Integrated leverages the powerful Artist infrastructure, including SmartPanels and extensive I/O connectivity.
  • Bolero Standalone Link provides plug & play simplicity that is especially suited to smaller installations, portable deployments, or cases when Bolero needs to be interfaced to other systems without the need for an Artist matrix.
  • Bolero Standalone 2110 (AES67) enables users to set up a standards-based (SMPTE 2210/AES67) IP network with no Artist required.

The Bolero high-clarity voice codec provides both higher speech intelligibility and more efficient use of RF spectrum supporting twice the number of beltpacks per antenna for the same radio bandwidth as other DECT-based systems. The Riedel-exclusive ADR technology combines a unique receiver design with multiple diversity elements specifically designed to reduce sensitivity to multipath reflections, making Bolero useable in challenging RF environments where other systems have great difficulty.

The beltpack itself features six intercom channels and a separate “Reply” button for a quick reply to the last caller. Bolero’s sunlight readable and dimmable display can be rotated so that it is readable in any orientation. Also, in an industry first, the beltpack can be used without a headset like a walkie-talkie radio utilizing an integrated mic and speaker. Bolero beltpacks support Bluetooth, allowing either a Bluetooth headset or a Smartphone to be connected. When a Smartphone is connected, the beltpack can act like a car’s “hands free” setup so the user can receive calls on their phone and talk and listen via their beltpack headset. Users can also inject phone calls directly into the intercom channels, providing new levels of workflow flexibility.

Based on Riedel’s extensive Managed Technologies experience, the beltpack uses a combination of premium materials, including high-impact plastics and rubber overmolds, making it both tough and comfortable to use in any situation.

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The Performer Series provides the world’s first digital partyline intercom system, offering 2 and 4-channel master stations, rack-mount, wall-mount and desktop speaker stations as well as call light indicators and 2-channel beltpack headset stations.

In addition to pure partyline applications, the C44plus system interface makes the Performer series the first fully integrated “digital” solution for combined digital matrix and partyline intercom. The Performer product line is completed by the Performer 32 digital intercom matrix/stage management system, which is designed for the requirements of stand-alone broadcast applications, opera houses, and theaters as well as sports and cultural events.

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Contact the PAT team today to organise your obligation free Riedel intercom demo today and to find out how Riedels intercom solutions can assist you in your next project.